FAQ
Welcome to Balloon Car Rental FAQ.
Here you can find answers to common questions about our car rental services in Athens.
Find out more and get to know us better.
Do you actually deliver your cars anywhere in Athens?
Yes, unless there are any actual limitations such as forbidden entry, very narrow streets in the center, pedestrian roads etc. In those occasions our appointment will be arranged at the closest spot.
Can I pick up my car from Balloon’s office?
Ofcourse, our offices are in Athens dowtown. However an appointment is necessary as our guys are usually all day on the road delivering cars.
Can I pick up or return my car outside of Athens?
Yes we can serve any request but there will be an extra charge depending on the distance.
What is the minimum time of renting a car?
The minimum length of renting a car is 1 day.
How long does the pick up and drop off procedure take?
Car pick up usually takes less than 10 minutes. We usually ask you to send us your documents in advance so procedure is even faster. We present you the car, you pay the balance and sign and you are ready to hit the road. Drop off is even faster and in 5 minutes you are ready to go.
What is the CDW and the FDW? how it works?
CDW stands for Collision Damage Waiver (CDW) and is also called car rental insurance. It removes a car renter’s liability from a partial damage to a rental vehicle in an accident. CDW has no extra charge but you hold liability for the amount prepaid as a guarantee(deposit) which will be refunded when you return the car without damages. CDW for small and medium cars is €700 and for large, SUV, minibus is €1200. Purchasing the FDW(Full Damage Waiver) you hold zero liability except wheels, under side and glass. Insurance for these can be purchased as an extra.
Which documents are required to rent a car?
Valid driving license, ID or valid passport and a credit/debit card. in case of purchasing the full damage waiver you don’t need the credit/debit card.
What is the booking procedure?
Fill your dates and pickup/return location on our website. Choose the car that you like and book it paying 15% deposit. Your reservation is confirmed. You will pay the balance during the pickup.